“Whimsical Mama Box” or “us” or “we” – refers to the owner of the website.
“You” – refers to the user or viewer of our website.
Personal Data – refers to any information relating to an identified or identifiable natural person.
Processing – refers to any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data Subject – refers to a natural person whose Personal Data is being Processed.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All elements of the Site, are protected by copyright, trade dress, moral rights, trademark and other laws relating to the protection of intellectual property.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
All content is intended for customers of Whimsical Mama Box. You may not use the Site or for any purpose not related to your business with Whimsical Mama Box. You are prohibited from: (a) copying or re-transmitting any or all of the Site or content without a written agreement from Whimsical Mama Box; (b) using any data mining, robots or similar data gathering or extraction methods; (c) registering, subscribing, unsubscribing or attempting to register, subscribe or unsubscribe any party for any "Whimsical Mama Box” product or service if you are not authorized to do so; (d) modifying any part of the Site or Whimsical Mama Box (e) disabling or interfering with security-related features of the Site or any system resources, services or networks connected to or accessible through the Site; (f) selling, licensing or leasing any content without specific written authorisation from ‘Whimsical Mama Box’ and (g) using the Site other than for its intended purpose. (h) Additionally, you agree not to use the Site or contents in any manner that could damage the reputation of ‘Whimsical Mama Box’.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
By accessing, subscribing to Whimsical Mama Box, or using any of Whimsical Mama Box operated Site or mobile application (or any content, service), (collectively, the “site”), you agree to abide and be bound by the terms described herein.
Online Purchases and Terms of Sale
Subscriptions, Renewals & Cancellation
You are required to create an account in order to purchase subscriptions from our Site.
By subscribing, you agree to pay your subscription fee for the goods/services that are delivered for the term agreed by both parties. You understand and agree, that you will be automatically billed after your current subscription of 3 months or 6 months expires, unless the subscription is ‘set to cancel’ before your final payment date in your initial commitment and before the cut-off window for the next box is met. You accept that your subscription being ‘auto renewed’ is not considered an error that is liable for a refund.
Any introductory discount applied on the 3 month or 6 month subscription, means your first box is an introductory box and all other boxes are charged at standard rate. As a subscriber, you agree that, at renewal, you will be charged the standard rate and that any promotions and/or discounts used as a new customer at signup, do not transfer or apply to your renewal fee.
Whimsical Mama Box discounts are one per household.
Whimsical Mama Box does not offer a ‘free trial’ unless stated.
Your subscription is continuous until you cancel.
If you have selected a 6 month subscription, you understand that you have another 5 payments due before you can cancel. Unless your subscription is ‘set to cancel’ before the cut-off window for the next box is met, your subscription will automatically renew for a new subscription period of the same period of time. If you cancel your subscription before the end of an existing subscription commitment period, you will be charged for the remainder of that subscription period, and you will continue to receive Whimsical Mama Box until the end of that subscription period.
If you have selected a 3 month subscription, you understand that you have another 2 payments due before you can cancel. Unless your subscription is ‘set to cancel’ before the cut-off window for the next box is met, your subscription will automatically renew for a new subscription period of the same period of time. If you cancel your subscription before the end of an existing subscription commitment period, you will be charged for the remainder of that subscription period, and you will continue to receive Whimsical Mama Box until the end of that subscription period.
If you have selected a month by month box, you can ‘set to cancel’ after your first payment before the cut-off window for the next box is met, otherwise your subscription will automatically renew for a new subscription period of the same period of time.
The Company do not accept any responsibility or offer refunds for ‘auto renewals’ proceeding if you have failed to cancel your subscription before your next renewal date and/or the cut-off date for the next box.
By subscribing, you agree that it is your responsibility to cancel your own subscription by logging into your account on ‘Whimsical Mama Box’ website. The Company does not accept responsibility to cancel your account on your behalf. It is up to the customer alone to cancel the subscription.
You may cancel your subscription at any time by logging into your account on the ‘Whimsical Mama Box’ website. This does not initiate any kind of refund for the remainder of the existing subscription period or if you fail to cancel before the renewal date. By ‘Whimsical Mama Box’ stating that you can cancel at any time, this refers to the renewal and not your commitment term.
Under exceptional circumstances, the Company may agree to end your subscription period early. Any requests must be in writing to firstname.lastname@example.org. The decision lies at the sole discretion of the Company and our decision is final. Any discounts given on the first box(es) of a subscription, are applied on the assumption you remain subscribed for the entire initial commitment period. If the Company agree to end your subscription early, you no longer qualify for any discount on any boxes, and you must pay the standard rate for any box you received a discount on, this will be taken into account when calculating your refund for the remaining period of your subscription term.
By subscribing you agree to pay your subscription fee for the goods that are delivered for the term agreed by both parties.
Any introductory discount applied on the 3 month or 6 months subscription means your first month is an introduction month. It also means you have a minimum of another 2 or 5 payments due on your commitment term before you can cancel.
Whimsical Mama Box is a subscription service, by signing up you agree it is your responsibility to cancel your own subscription by logging into your account profile. The Company do not accept responsibility to cancel your account on your behalf. It is up to the customer alone to cancel the subscription. Cancellations must be completed before the next renewal date. Your subscription will renew on the same date of the month that you signed up after your commitment period ends. EG You sign up for 6 months on the 3rd of October your membership will automatically renew on April 3rd.
You must cancel your subscription 24 hours before the renewal date. IF YOU DO NOT CANCEL PRIOR TO THE RENEWAL DATE OF A CALENDAR MONTH, YOU WILL BE CHARGED FOR THAT MONTH’S SERVICE AND YOU WILL RECEIVE A BOX. All cancellation requests received after the renewal date of a calendar month will apply to the following calendar month.
Billing & Payments
You will automatically be charged each month for your ongoing subscription. If you have committed to a subscription period lasting longer than one month (e.g. a three month plan, a six month plan), you will automatically be charged each month during that subscription period, even if you have set your subscription to cancel prior to the end of that subscription period.
Further, unless you cancel your subscription prior to the end of your then-current subscription period, at the end of that period, your subscription will automatically be renewed for an additional subscription period of the same amount of time.
For your convenience and continuous subscription benefits, if your payment method reaches its expiration date, you do not edit your credit card information and you have an ongoing subscription, you authorize us to continue billing that credit card on file including extending the expiration date until we are notified by you or the credit card company that the account is no longer valid. We encourage you to constantly update your payment method information or cancel your membership should you wish to discontinue your monthly purchase of Products.
Your Personal Data
Your security is paramount to us. We use a reputable third party to process all payments ‘Stripe Europe Ltd’ (Data Protection Ref: 13901/A), and you agree that we can store your information with this party. You also acknowledge that we will not be held responsible for any third party security breaches.
Our listed prices include shipping fees unless otherwise stated. All orders placed on our website are subject to availability. Products will be shipped according to our Site shipping terms.
Loss of Goods: Our delivery company is responsible for the delivery of all goods ordered. Should your box not arrive within 7 days of your payment renewal date please contact us via email email@example.com
If your box never arrives, arrives damaged, or has items missing, please contact firstname.lastname@example.org as soon as possible in order for us to resolve the situation. Due to procedures for processing claims, you will be asked to wait 11 days following shipping before declaring the box as missing.
Subscription Cut Off Window
The cut off for each month is the 1st. For example, to receive the July box, you must have subscribed by the 1st of July.
Sometimes, the contents of the boxes can vary due to demand.
Return / Refund Policy
All sales and subscriptions made on our Site are considered final. The Company has a return policy in line with distance selling laws, if there is a problem or defect with any product delivered by Whimsical Mama Box we will do our utmost to rectify the problem, if you do not like the product, then the product can be returned at your own expense, as stated by distance selling laws. Products must be returned unopened, unused and intact. If the products have been opened/used/damaged we will not accept a return or offer any refund. You can contact customer service at email@example.com
It would be the customers responsibility to cancel the subscription when they want.
We send e-mail correspondence and newsletters following orders and registration by members. You can opt out of these at anytime.
Product prices and product availability are subject to change without notice. We may cancel any offer and reserve the right to correct errors, including after an order has been submitted, whether or not your credit/debit card has been charged. If your credit/debit card has already been charged and your order is cancelled, the Company will issue a refund to your credit/debit card account in the amount of the charge. You accept that your subscription being ‘auto renewed’ on the date advised at sign up is not considered an error liable for refund.
We reserve the right at any time after receipt of your order to accept or decline your order. The Company reserves the right to decline sales to any party.
You are responsible for deciding if the products you receive are suitable for you (including allergies, choking, and all other hazards). You agree that the sole solution for any damage arising from using our products will be credited towards your next subscription as decided by Whimsical Mama Box. We will not offer any compensation under any circumstance.
Site and Contents Ownership
The Site is owned by Whimsical Mama Box. All of the content displayed on the Site, including, but not limited to, text, graphics, data, photographic images, moving images, sound, illustrations, software and the selection and arrangement thereof (“Whimsical Mama Box”) its licensors or its third-party image partners. All elements of the Site, are protected by copyright, trade dress, moral rights, trademark and other laws relating to the protection of intellectual property.
Use of the Site
All content is intended for customers of Whimsical Mama Box. You may not use the Site or for any purpose not related to your business with Whimsical Mama Box You are prohibited from: (a) copying or re-transmitting any or all of the Site or content without a written agreement from Whimsical Mama Box; (b) using any data mining, robots or similar data gathering or extraction methods; (c) registering, subscribing, unsubscribing or attempting to register, subscribe or unsubscribe any party for any Whimsical Mama Box. product or service if you are not authorized to do so; (d) modifying any part of the Site or Whimsical Mama Box (e) disabling or interfering with security-related features of the Site or any system resources, services or networks connected to or accessible through the Site; (f) selling, licensing or leasing any content without specific written authorisation from Whimsical Mama Box and (g) using the Site other than for its intended purpose. (h) Additionally, you agree not to use the Site or contents in any manner that could damage the reputation of the company.
Registration Data and Account Security
By using the Site or subscribing to Whimsical Mama Box you agree to: (a) provide accurate information about you on the Site (“Registration Data”); (b) maintain and promptly update the Registration Data, and any other information you provide to Company; (c) maintain the security of your password; (d) notify us immediately of any breach of security connected with your account; (e) accept all responsibility for any and all activities that occur under your account; and (f) accept all risks of unauthorised access to the data and any other information you provide.
You agree to defend, Whimsical Mama Box affiliates, licensers, subsidiaries, independent contractors, investors, employees, agents, third party information providers and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys’ fees) issues arising out of or related to anything connected to the contents of your Whimsical Mama Box.
You also agree to defend, indemnify and hold harmless Whimsical Mama Box, its affiliates, licensers, subsidiaries, independent contractors, investors, employees, agents, third party information providers and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to anything related to User Content that you post, store or otherwise transmit on or through the Site, your conduct, your use or inability to use the Site, your breach or alleged breach of the Site Terms or of any representation or warranty contained herein, your unauthorised use of the Whimsical Mama Box content, or your violation of any rights of another.
Whimsical Mama Box will not be liable for any damages of any kind arising from contents contained within your Whimsical Mama Box (including but not limited to, personal injury, pain and suffering, emotional distress, choking, medical complaints, death or injury to any animal or person). Children must be monitored at all times when using the contents of Whimsical Mama Box and should always be supervised. You accept responsibility to keep the contents away from all of the above.
You, not Whimsical Mama Box, assume the entire cost of all necessary, medical bills, or any arising legal fees or bills whatsoever due to your subscription to Whimsical Mama Box. And our services including our products and Whimsical Mama Box.
Whimsical Mama Box will not be liable for any damages of any kind arising from the use of the site or content, including, but not limited to lost profits, and direct, indirect, incidental, punitive and consequential damages. We make no warranty that the site is free from infection by viruses or anything else that has contaminating or destructive properties.
Limitation of Liability
In no event shall Whimsical Mama Box, it’s directors, investors, employees or agents be liable for any direct, indirect or consequential damages, or any other damages of any kind, including but not limited to death, illness, medical complaints, loss of profits or loss of data, whether in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected with the use of the site, our products, the services, Whimsical Mama Box Content or the materials contained in or accessed through the site, including without limitation any damages caused by mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, whether or not resulting from acts of god, communications failure, theft, destruction or unauthorised access to Whimsical Mama Box records, programmes or services. You agree total cumulative liability shall not exceed the amount paid to Whimsical Mama Box. for that calendar month in question.
UK law shall apply to these Terms, and the parties agree to submit all disputes between them to the exclusive jurisdiction of the UK courts.
Whimsical Mama Box reserve the right, without notice and in its sole discretion, to terminate your account/subscription and/or to block your use of the Site.
Changes to Site Terms
Last updated: January 2023
Whimsical Mama Box, (“the Company”, “us”, “we”, or “our”), operates the website WhimsicalMamaBox. We may change or add to this privacy notice, so we encourage you to come back and read it periodically.
This privacy notice governs the website Whimsical Mama Box informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Your privacy is very important to us.
We use your data to provide and improve our site. By using the site, you agree to the collection and use of information in accordance with this policy.
DATA WE COLLECT
While using our site, we may ask you to provide us with certain personal data that can be used to contact or identify you (“Personal Data”). Personal Data may include, but is not limited to:
· Email address
· First name and last name
· Phone number
· Address, County, Province, Postal code, City
For clients who work with the company, we may also collect further, voluntary information to enable us to provide our service in an optimized manner. Some data collected from clients may include:
· Goals and Aspirations
· Business Details
Information Collected Automatically
· Log & Device data. When you visit our site, we may automatically record information (“log data”), including information that your browser sends whenever you visit our site. This log data may include your web address you came from or are going to, your device model, operating system, browser type, unique device identifier, IP address, mobile network carrier, and time zone or location.
HOW WE USE YOUR INFORMATION
We may use information that we collect about you to:
· Provide our Products and Services. We will use your information to provide our products and services to you.
· Understand and improve our products. We will perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others. We do this to help make our products better and to develop new products.
· Communicate with you. We may send you emails about new product features or other news about us or on topics we think would be relevant to you. You may opt out of these at any time. Visit the Your Choices section below.
· Responding to your requests. We will also use your information to respond to your questions or comments.
We may develop and display content and advertising tailored to your interests on our products and services on our site and on other sites;
We also may use your information to manage our business or perform functions as otherwise described to you at the time of collection.
Sharing and Disclosure
We do not share your personal information with others except as indicated within this policy or when we inform you and give you an opportunity to opt out of having your personal information shared.
We will share your information in the following ways
· With third party service providers, agents, or contractors. We use other companies, agents or contractors (“Service Providers”) to perform services on our behalf or to assist us with providing services to you. For example, we may engage Service Providers to process credit card transactions or other payment methods. Or, we may engage Service Providers to provide services such as marketing, advertising, communications, infrastructure and IT services, to provide customer service, to collect debts, and to analyse and enhance data (including data about users’ interactions with our service). These Service Providers may have access to your personal or other information in order to provide these functions. In addition, some of the information we request may be collected by third party providers on our behalf. We do not authorize them to use or disclose your personal information except in connection with providing their services.
Analytics: Specifically for analytics providers, we use Google Analytics. Google Analytics which is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
Please note at this time, we do not recognize automated browser signals regarding tracking mechanisms, which may include “do not track” instructions.
Payment Providers: We may provide paid products and/or services within the site. When we do, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their own privacy notice. The payment processors we work with adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
· Business Transfers.
Links to Other Sites
We may have links on our site to other sites that we do not operate. If you click on a third party link, you will be taken directly to that site which is governed by its own privacy notice. We strongly encourage you to read that privacy notice. We do not control that site and assume no responsibility for the content, policies or its practices.
Whimsical Mama Box will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Notice. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Whimsical Mama Box will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Choices and Individual Rights:
We aim to take reasonable steps so you can correct, amend, delete or limit the use of your Personal Data.
You have the following choices:
· E-mail. As described above, if you do not wish to receive promotional e-mails from us, you may opt out at any time.
· Your browser’s help function should contain instructions on how to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time.
· You can opt out of online targeted advertising by opting out within the advertisement itself or by visiting Digital Advertising Alliance, http://www.aboutads.info/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe https://www.youronlinechoices.eu/. You can also opt out of the Digital Advertising Alliance using your mobile device settings.
Your rights under certain circumstances:
To access and receive a copy of the Personal Data we hold about you.
To rectify any Personal Data held about you that is inaccurate
To request the deletion of Personal Data held about you
You have the right to data portability for the information you have provided to us. You can request to obtain a copy of this information in a commonly used electronic format so that you can manage and move it. We will need to verify your identity before being able to respond to such requests. Please contact us at firstname.lastname@example.org
We believe we use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information.
Our policy on children’s information
Our site is not directed to children under 16. If you learn that your minor child has provided us with personal information without your consent, please contact us.
Changes to the Policy
We may change this policy from time to time, and if we do make changes, we’ll post any changes on this page. If you continue to visit our site after those changes are in effect, you agree to the revised policy. If the changes are significant, we may provide more prominent notice or get your consent on the new policy.
If you have any questions or comments about this policy, please contact us at email@example.com
Last updated: January 2023
What are cookies
Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
When you use and access the Service, we may place a number of cookies files in your web browser.
· To enable certain functions of the Service
· To provide analytics
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
· Analytics cookies. We may use analytics cookies to track information how the Service is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them.
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.
What are your choices regarding cookies?
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
· For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
· For the Internet Explorer web browser, please visit this page from Microsoft: https://support.microsoft.com/kb/278835
· For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
· For the Safari web browser, please visit this page from Apple: https://support.apple.com/en-gb/HT201265
· For any other web browser, please visit your web browser’s official web pages.
Where can you find more information about cookies?
You can learn more about cookies and the following third-party websites:
· AllAboutCookies: https://www.allaboutcookies.org/
· Network Advertising Initiative: http://www.networkadvertising.org/
This policy may be changed at any time at Whimsical Mama Box discretion. If we should update this policy, we will post the updates to this page on our Website.
This policy was last updated: January 2023